Return and refund policy

All HandiCraftArt products are shipped in the original packaging from the our workshop, however in rare cases damage may occur due to shipping or handling.  If this happens then we will do our best to resolve the issue as soon as possible. 

We do not offer returns or refunds, however we will exchange any product that is damaged or defective if this happened during delivery. 

Items which have been damaged due to misuse (unintentional or otherwise) are ineligible for return.

We do not accept returns for custom or made to order items.

If you have any problem with your order, please email support@handicraftartie.com and we will do our best to resolve the issue as soon as possible.